At YieldStay, we are committed to protecting your privacy and securing your personal data. Learn how we collect, use, and safeguard your information.
This Privacy Policy describes how YieldStay Holiday Homes ("we," "us," or "our") collects, uses, and protects the personal information you provide when using our website and services. We value your trust and are committed to protecting your privacy in accordance with the laws of the United Arab Emirates.
When you make a booking or create an account, we may collect:
When completing a transaction, we collect credit/debit card details and transaction history. All payment data is securely processed through PCI-DSS compliant encrypted payment gateways.
We automatically collect information about your interaction with our website:
We use your personal information for the following purposes:
Confirm and manage your reservations
Respond to inquiries and requests
Send updates and notifications
Improve services and user experience
Prevent fraud and ensure safety
Comply with legal requirements
We take security seriously. We implement technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction:
All data encrypted in transit
Data stored in protected environment
Only authorized staff access
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device.
You can control cookies through your browser settings, but disabling them may affect site functionality.
We do not sell or rent your personal information to third parties. We may share your information only in the following cases:
Share necessary details with property owners to complete bookings
Payment processors, hosting, and marketing companies that help us operate
When required by law or to protect our legal rights
You have certain rights regarding your personal information:
Request a copy of your personal data
Update inaccurate information
Request deletion of your personal data
Object to processing of your data
To exercise any of these rights, please contact us at info@yieldstay.ae or call +971 52 567 7770
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. After that, we will securely delete or anonymize your information.
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.
Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected data from a child, we will delete it promptly.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. You are advised to review this page periodically to stay informed about how we protect your information.
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:
Your trust is our priority. We follow industry best practices to protect your data.
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